1. Introduction
LaabamOne IT Services and Consulting ("LaabamOne", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (laabamone.com) or use our services.
This policy applies to all visitors, clients, and users of our website and services globally, including those in India, the European Economic Area (EEA), and Australia.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, company name, and job title when you fill out forms, request consultations, or contact us
- Service-Related Information: Business details, project requirements, and other information you provide during engagements
- Career Applications: Resume, cover letter, work history, and qualifications when you apply for positions
- Event Registrations: Name, email, and company when you register for webinars or events
Information Collected Automatically
- Usage Data: Pages visited, time spent, click patterns, and navigation paths
- Device Information: Browser type, operating system, device type, screen resolution
- Network Information: IP address, approximate geographic location, ISP
- Cookies and Tracking: See our Cookie section below for details
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and support requests
- To send relevant communications about our services and events (with your consent)
- To improve our website and user experience
- To process job applications
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Legal Basis for Processing (GDPR)
For individuals in the EEA, we process personal data based on the following legal bases:
- Consent: When you opt in to receive marketing communications
- Contract: When processing is necessary to perform our obligations under a service agreement
- Legitimate Interest: For business operations, security, and improving our services
- Legal Obligation: When required by applicable law or regulation
5. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third parties who assist in operating our website and services (hosting, email, analytics)
- LaabamOne Entities: Between our offices in India, Ireland, and Australia for operational purposes
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data in transit
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training on data protection
- Secure data storage with encryption at rest
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Client engagement data is retained for the duration of the relationship, plus any period required by applicable regulations.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing
- Portability: Request transfer of your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, contact us at sales@laabamone.com.
9. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Types of cookies we use:
- Essential Cookies: Required for website functionality (session, security)
- Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements (only with consent)
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
10. International Data Transfers
As a global organization with offices in India, Ireland, and Australia, your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses for EEA data and compliance with the Australian Privacy Principles.
11. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
For privacy-related inquiries or to exercise your data rights:
- Email: sales@laabamone.com
- Phone: +91 73056 41462
- Address: 285-A, Anna Nagar East Cross Street, Sathamangalam, Priya Complex Opp, Madurai 625 020, Tamil Nadu, India
If you are in the EEA and believe we have not addressed your data protection concerns adequately, you have the right to lodge a complaint with a supervisory authority.